After another company incorrectly installed a faulty motor then invoiced for this and the time spent searching the internet for a solution to the problem with my heat pump, I called Mini Pro.
Conversely, I was not charged for assessment time. One issue was insufficient air flow, which was taken care of in a timely manner and at a reasonable rate. The second being the unit nearing the end of its service period. Mini Pro suggested that with the airflow issue resolved, I would be able to glean full use from the unit until it requires replacement - at which time I will call upon Mini Pro once again. Mini Pro kept me apprised of their findings during the entirety of the process - which was not the case with said other company.
All in all, Mini Pro provided exceptional value for work well done. Suffice it to say, it is rare to receive the kind of honest and forthright service that I experienced with Mini Pro.
Regards and thank you once again,